Return Policy

At Kreshya, we are committed to delivering products of the highest quality and ensuring your satisfaction. Our products undergo a rigorous two-step verification process before packaging to maintain the utmost quality. We take pride in accurately portraying our items through images to provide you with a seamless shopping experience. Please review our return policy below for a clear understanding of the process:

Damaged Products:
In the unfortunate event that you receive a damaged product, we apologize for any inconvenience caused. To expedite the resolution process, we request that you share an image of the damaged product via WhatsApp at 9500000186 within 48 hours of receiving the item. Our team will swiftly review the image and arrange for a replacement to be shipped out at the earliest.

Returns for Other Reasons:
If you wish to return a product for reasons other than damage, please contact us via the same WhatsApp number (9500000186). Our dedicated team will guide you through the return process. Please note that there will be a return shipping cost of INR 150 for pick-up arrangements.

Upon receiving the returned product and verifying its unused condition with the intact tag, we will raise a credit note. This credit note can be utilized to purchase any other item of your choice on our website, and the replacement product will come with free shipping. The credit note will be valid for one month.

Return Procedure:


1. Damaged Product: Share an image of the damaged product via WhatsApp at 9500000186 within 48 hours of receiving the item for a quick resolution.

2. Return for Other Reasons: Contact the same WhatsApp number for assistance, and our team will guide you through the return process.

3. Return Shipping Cost: For returns unrelated to damage, a return shipping cost of INR 150 will be applicable for pick-up arrangements.

4. Credit Note: After receiving and verifying the returned product, we will raise a credit note valid for one month.

5. Communication: Customers can use the credits online on the website or communicate their requests for replacements via WhatsApp, where our team will expedite the process.

We appreciate your understanding and cooperation. If you have any further questions or concerns, please reach out to our customer service team for prompt assistance.