Privacy Policy

Privacy Policy

Kreshya Private Limited’s (“Kreshya”) Website (as defined in the Website terms and conditions (Agreement)) strictly focuses on the privacy of our customers’ and our loyalty towards our commitment. The policy discloses the practice by which we gather the necessary information through our Website. By accessing our Website or by obtaining our services/products, You accept our Privacy Policy and Terms and Conditions above, and You consent to our collection, storage, use and disclosure of Your Personal Information as described in this Privacy Policy.

The Information that is collected

When You sign up for a Kreshya account and want to avail the products & services that is offered by our Website, we safely store all the information that is provided by You in accordance with applicable laws. We make use of an order form whereby we provide the opportunity to our customers to request for information, products & services. We also collect the contact information (email address & mobile number) of our visitors along with the financial information (credit card & debit card). The financial information is not stored by us whatsoever. We use contact information to send orders to the customers along with the information of our entity. The information can also be used to communicate with the customers, as and when need arises. The mailing and promotional calls can be stopped by the user if required by following the steps given in Choice/Opt-out below.

The information of Your browser along with Your IP address is stored in the form of “cookie”. This makes it easy for us to identify You and the shopping cart with added products & services. Cookie is a tiny data file which is store in Your hard drive. Cookie file neither read stored in Your hard drive nor read the other cookie file. You can reject the storage of the cookie in Your hard drive by simply switching off this option in Your browser. For purchasing, it’s not necessary to switch on the cookie in the browser option.

A cookie is a piece of software code that an internet website sends to Your browser when you access information at that site. A cookie is stored as a simple text file on Your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Cookies let you navigate between pages efficiently as they store your preferences, and generally improve Your experience of a website. www.kreshya.com may use following types of cookies to enhance Your experience and interactions with us :

1. Analytics cookies for anonymously remembering your computer or mobile device when You visit our Website to keep track of browsing patterns.

2. Service cookies for helping us to make our Website work efficiently, remembering Your registration and login details, settings preferences, and keeping track of the pages You view.

3. Non-persistent cookies a.k.a per-session cookies. Per-session cookies serve technical purposes of providing seamless navigation. These cookies do not collect personal information on users and they are deleted as soon as You leave our website. The cookies do not permanently record data and they are not stored on Your computer’s hard drive. The cookies are stored in memory and are only available during an active browser session. Again, once You close your browser, the cookie disappears.

Uses of the collected information

In order to improve the online customer experience, Kreshya makes use of the information collected. Thus when You sign in, it authenticates You and send notification through email. Your request can be fulfilled for different product & services. We will use the information for customizing the advertisements and content according to the customer’s need. Information is

also used for capturing data insights for internal and external clients and can be used by Kreshya to fulfil orders, improve overall User experience. You consent to us sending you emails/sms updates of our products/services from time to time either directly or through third party service providers. You may always opt out of such marketing updates at a later point in time.

Sharing of Information

You can be assured that Kreshya does not believe in sharing any personal information with any individual, company or organization. Information is only shared if we have consent from Your end.

We from time to time engage with reliable third parties that also accept our terms & conditions and sign a confidentiality agreement to bolster the confidentiality requirements. These third parties are engaged to improve Your experience and for advertising, primarily.

We also undertake to respond to court orders or any other legal processes in order to exercise or establish the legal rights for defending any claims.

We may also disclose the information of those customers who may come in terms of suspicion for any fraud or illegal transaction. Then their information will be used for legal processes or investigation by the court.

This Website may have pop-ups of other websites and the information given to them is not our responsibility. Our Website may contain links to other websites/applications. Our terms, privacy policy applies only to our Website. If You click on a link to another Website, you are requested to read their privacy policy, terms.

Children’s Privacy

The Site does not knowingly collect or solicit information from anyone under the age of 18, or allow anyone under the age of 18 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible and reserve the right to address the scenario appropriately. If You believe we have collected such information, please contact us at kreshya.sales@gmail.com. You may also contact us at 9500000186.

Data integrity

Kreshya collected the customer’s personal information and processes it in accordance with the privacy policy. We ensure that the data we collected, stored for different process practices needed to provide the meaningful online service to You. Thus, we request You to provide the data as accurate as possible.

Security & Confidentiality

Kreshya restricts access of the personal information to the employees, moderator, contractors and agents for updates, delivery and for improvement of the product and services. They have to abide to the confidentiality agreement failing which they will be terminated.

We make use of the best security measures for the protection against the misuse, loss of information that is under our control. We go through the SSL secure commerce server which uses the military grade encryption to protect all the information with specific codes. Each customer is important to us and We consider their approval with due respect.

Choice/Opt-out

Customers can unsubscribe the email at any point of time according to their desire by following the suggestion given at the bottom of the Kreshya email/newsletter.

Your data protection rights include:

The right to access – You have the right to request Kreshya for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Kreshya correct any information you believe is inaccurate. You also have the right to request Kreshya to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Kreshya erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Kreshya restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Kreshya’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Kreshya transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Changes to our policy

We keep our privacy policy and terms and conditions under regular review and place any updates on the Website and Application. This policy and the terms were last updated on 1st January 2024.

Contacting Kreshya

If there are any changes that You would like to make in Your current information then do remove Your previous contact details so that You don’t get any updates in Your old contacts. You can also be with us through the following contacts:

Email: kreshya.sales@gmail.com

Call: 9500000186